:root{font:14px/1.5 Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#24352d;background:#f6f7f5;--muted:#63756a;--line:#dde5df;--surface:#fff;--green:#215b40;--soft:#edf4ed;--amber:#875416;--red:#a33b36;--blue:#41657c}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit;color:inherit}button{border:1px solid var(--line);background:white;border-radius:7px;padding:8px 12px;cursor:pointer;min-height:38px}button:hover{background:var(--soft)}button:disabled{opacity:.45;cursor:not-allowed}button.primary{background:var(--green);color:#fff;border-color:var(--green)}button.primary:hover{background:#184c34}button.danger{color:var(--red);border-color:#e9c5c1}button.small{font-size:12px;min-height:32px;padding:5px 9px}input,select,textarea{width:100%;min-width:0;border:1px solid #cdd8cf;background:#fff;border-radius:6px;padding:9px 10px}input[type=checkbox],input[type=radio]{width:auto;accent-color:var(--green)}textarea{min-height:110px;resize:vertical}label{display:grid;gap:5px;font-size:12px;font-weight:500}a{color:var(--green);text-underline-offset:3px}h1,h2,h3,p{margin:0}h1{font-size:25px;line-height:1.25;font-weight:600;letter-spacing:-.035em}h2{font-size:17px;font-weight:600}h3{font-size:14px;font-weight:600}strong{font-weight:600}small{font-size:12px}ul{margin:0;padding-left:20px}[hidden]{display:none!important}:focus-visible{outline:3px solid #84ab92;outline-offset:3px}.muted{color:var(--muted)}.mono{font-variant-numeric:tabular-nums}.error-text{color:var(--red);white-space:pre-wrap}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip{position:absolute;left:10px;top:-100px;background:white;padding:10px;z-index:10}.skip:focus{top:10px}.brand{display:flex;align-items:center;gap:10px;font-weight:650;letter-spacing:-.02em;text-decoration:none;color:#263c2f;font-size:19px}.brand small{display:block;font-weight:400;font-size:10px;color:var(--muted);letter-spacing:0;margin-top:1px}.brand-mark{display:grid;place-items:center;background:var(--green);color:white;width:33px;height:33px;border-radius:9px;font-size:24px}.app-shell{display:grid;grid-template-columns:214px minmax(0,1fr);min-height:100vh}.sidebar{padding:26px 17px 18px;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;gap:32px}.sidebar nav{display:grid;gap:5px}.sidebar nav button{border:0;text-align:left;background:transparent;display:flex;justify-content:space-between;gap:9px;padding:10px 12px;color:#52675a}.sidebar nav button[aria-current=page]{background:var(--soft);color:var(--green);font-weight:600}.sidebar-bottom{margin-top:auto;padding:20px 8px 0;border-top:1px solid var(--line);display:grid;gap:4px}.sidebar-bottom small{color:var(--muted)}.text-button{border:0;background:transparent;color:var(--green);padding:3px 0;text-align:left;min-height:30px;width:fit-content}.text-button:hover{background:transparent;text-decoration:underline}.workspace{min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);padding:18px 28px;background:#fcfdfb}.topbar small{display:block;color:var(--muted);font-size:11px;margin-top:2px}.topbar-actions{display:flex;gap:8px;align-items:center}.search{width:245px}.search input{background:#f5f8f4;font-size:12px}.global-message{margin:18px 28px 0;padding:12px 15px;border-radius:7px;background:var(--soft);display:flex;gap:10px;justify-content:space-between;white-space:pre-wrap}.global-message.error{color:var(--red);background:#fff0ed}.global-message button{padding:0 4px;min-height:20px;background:transparent;border:0}main{padding:27px 28px 50px;max-width:1700px;margin:0 auto}.page-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;margin-bottom:23px;flex-wrap:wrap}.page-heading p{color:var(--muted);margin-top:6px;font-size:13px}.actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.filters{display:flex;gap:7px;flex-wrap:wrap;margin:18px 0}.filters button{font-size:12px;min-height:34px}.filters button[aria-pressed=true]{background:var(--green);color:white;border-color:var(--green)}.stack{display:grid;gap:12px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:18px;min-width:0}.panel-header{display:flex;justify-content:space-between;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:15px}.split{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(285px,1fr);gap:18px;align-items:start}.three{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.metric strong{font-size:26px;display:block;font-weight:550;line-height:1.25}.metric small{color:var(--muted)}.metric{display:flex;justify-content:space-between;align-items:flex-start}.metric .label{font-size:12px;margin-bottom:9px;color:var(--muted)}.section{margin-top:20px}.small-section{margin-top:12px}.badge{display:inline-block;border-radius:5px;padding:3px 7px;font-size:11px;font-weight:500;background:var(--soft);color:var(--green);white-space:normal}.badge.amber{background:#fff3dd;color:var(--amber)}.badge.red{background:#fff0ed;color:var(--red)}.badge.blue{background:#edf3f9;color:var(--blue)}.badge.gray{background:#f0f2f0;color:var(--muted)}.badges{display:flex;flex-wrap:wrap;gap:5px}.list{display:grid;gap:9px}.list-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:15px;align-items:center;padding:15px 17px;background:white;border:1px solid var(--line);border-radius:8px}.list-row p{margin-top:5px;font-size:12px;color:var(--muted)}.list-row .actions{justify-content:flex-end}.link-button{border:0;padding:0;min-height:0;background:transparent;text-align:left;color:var(--green);font-weight:600}.link-button:hover{background:transparent;text-decoration:underline}.queue-row{display:grid;grid-template-columns:32px minmax(0,1fr) auto;gap:12px;align-items:start}.rank{width:28px;height:28px;border-radius:7px;display:grid;place-items:center;background:#f2f5f1;color:var(--muted);font-variant-numeric:tabular-nums}.row-meta{display:flex;gap:12px;flex-wrap:wrap;font-size:12px;color:var(--muted);margin-top:6px}.note{font-size:12px;color:var(--muted);margin-top:10px}.callout{padding:12px 14px;border-radius:7px;background:var(--soft);font-size:13px}.callout.warning{background:#fff3dd;color:#744b18}.callout.error{background:#fff0ed;color:var(--red)}.empty{padding:27px 15px;color:var(--muted);text-align:center;font-size:13px}.empty strong{color:#425a49;display:block;font-size:15px;margin-bottom:6px}.divider{border:0;border-top:1px solid var(--line);margin:17px 0}.fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.field-wide{grid-column:1/-1}.value-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.value-grid dt{font-size:11px;color:var(--muted);margin-bottom:3px}.value-grid dd{margin:0;font-size:13px}.plain-text{white-space:pre-wrap;overflow-wrap:anywhere}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:12px}th{color:var(--muted);font-weight:500;background:#f8faf7}th,td{padding:10px 9px;text-align:left;border-bottom:1px solid var(--line);vertical-align:top}td a{overflow-wrap:anywhere}.nowrap{white-space:nowrap}.service-row{border-bottom:1px solid var(--line);padding:12px 0}.service-row:last-child{border:0}.service-row:first-child{padding-top:0}.service-row .actions{margin-top:9px}.timeline{list-style:none;padding:0}.timeline li{padding:10px 0 10px 14px;border-left:2px solid #e3ece3;margin-left:3px;font-size:12px;overflow-wrap:anywhere}.timeline small{display:block;color:var(--muted);margin-bottom:3px}.calendar-wrap{overflow-x:auto}.calendar{display:grid;grid-template-columns:108px repeat(7,minmax(112px,1fr));min-width:870px;border:1px solid var(--line);border-radius:9px;overflow:hidden;background:#fff}.cal-head{background:#f0f4ee;font-size:12px;text-align:center;padding:12px 8px;border-bottom:1px solid var(--line)}.cal-person{padding:14px 9px;border-bottom:1px solid var(--line);font-size:12px}.cal-person small{display:block;color:var(--muted)}.cal-cell{border-left:1px solid var(--line);border-bottom:1px solid var(--line);padding:7px;min-height:100px}.cal-cell.off{background:#f1f3f0}.cal-work{display:block;background:var(--soft);padding:7px;margin:5px 0;font-size:11px;width:100%;border:0;text-align:left}.cal-work span{display:block}.cal-work.urgent{background:#fff3dd}.cal-off{color:var(--muted);font-size:11px}.message-bubble{padding:12px;background:#f5f7f4;border-radius:8px;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.message-meta{display:flex;justify-content:space-between;gap:10px;color:var(--muted);font-size:11px;margin-bottom:5px}.message-out .message-bubble{background:#eaf3e9}.messages-feed{display:grid;gap:13px;max-height:560px;overflow:auto;padding:2px}.attachment-list{display:flex;gap:8px;flex-wrap:wrap;margin-top:7px}.check{display:flex;align-items:flex-start;gap:8px;font-size:13px;font-weight:400}.check input{margin-top:4px}.login-shell{min-height:100vh;display:grid;place-items:center;padding:22px}.login-card{width:360px;max-width:100%;display:grid;gap:18px;background:white;border:1px solid var(--line);padding:30px;border-radius:14px}.login-card h1{margin-top:12px;font-size:23px}.boot{text-align:center;padding:30vh 20px;color:var(--muted)}dialog{width:min(730px,calc(100% - 26px));max-height:calc(100vh - 36px);overflow:auto;border:1px solid var(--line);border-radius:12px;padding:0;box-shadow:0 20px 70px #1f3e2830;color:inherit}dialog::backdrop{background:#172c245e}.modal-header{padding:19px 22px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:12px}.modal-header h2{font-size:18px}.modal-body{padding:21px 22px}.modal-footer{padding:16px 22px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap;background:#f9fbf8}.modal-error{padding:0 22px 14px;color:var(--red);white-space:pre-wrap;font-size:13px}.service-pick{padding:12px 0;border-bottom:1px solid var(--line);display:grid;gap:8px}.service-pick .fields{padding-left:24px}.condition-list{display:grid;gap:10px}.sync-status{font-size:12px;color:var(--muted);white-space:pre-wrap}.loading{opacity:.6;pointer-events:none}@media(max-width:1100px){.app-shell{grid-template-columns:184px minmax(0,1fr)}main{padding:23px 20px 40px}.topbar{padding:16px 20px}.sidebar{padding:23px 12px}.split{grid-template-columns:1fr}.search{width:195px}.three{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:700px){.app-shell{display:block}.sidebar{padding:12px 14px;gap:13px;border-right:0;border-bottom:1px solid var(--line)}.sidebar .brand{font-size:17px}.brand small{display:none}.sidebar nav{display:flex;overflow:auto;gap:3px}.sidebar nav button{white-space:nowrap;padding:8px 10px;font-size:12px}.sidebar-bottom{padding:0;border:0;margin:0;display:flex;align-items:center;flex-wrap:wrap;gap:10px;font-size:12px}.sidebar-bottom small{margin-right:auto}.sidebar-bottom .text-button{font-size:11px}.topbar{padding:12px 14px;gap:10px;flex-wrap:wrap}.topbar-actions{width:100%}.search{flex:1;width:auto}.topbar #breadcrumb{font-size:12px}main{padding:20px 14px 35px}.global-message{margin:12px 14px 0}h1{font-size:23px}.page-heading{margin-bottom:18px}.fields,.value-grid{grid-template-columns:1fr}.field-wide{grid-column:auto}.three{grid-template-columns:1fr}.metric strong{font-size:24px}.metric .label{margin-bottom:3px}.list-row{grid-template-columns:1fr;gap:10px;padding:13px}.list-row .actions{justify-content:flex-start}.queue-row{grid-template-columns:26px minmax(0,1fr)}.queue-row>.actions{grid-column:2}.panel{padding:14px}.modal-body{padding:18px 16px}.modal-header,.modal-footer{padding:15px 16px}.modal-error{padding:0 16px 14px}.message-meta{flex-wrap:wrap}}@media(pointer:coarse){button{min-height:44px}input,select,textarea{font-size:16px}.text-button{min-height:36px}.link-button{min-height:32px}}

.order-dates{font-variant-numeric:tabular-nums;margin:8px 0}.case-panel{border:1px solid var(--line);border-radius:8px;min-width:0}.case-panel summary{cursor:pointer;padding:12px;background:var(--soft);overflow-wrap:anywhere}.case-body{padding:12px;min-width:0}.case-body .messages-feed{max-height:520px;overflow:auto}.retail-history{max-height:650px;overflow:auto}.history-change{overflow-wrap:anywhere;white-space:pre-wrap}.retail-history .timeline-item{padding:12px 0;border-bottom:1px solid var(--line)}

.staff-schedules{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,240px),1fr));gap:12px}.staff-schedule{padding:14px;border:1px solid var(--line);border-radius:8px;min-width:0}.staff-schedule dl{margin:0 0 12px;display:grid;gap:8px}.staff-schedule dt{font-size:11px;color:var(--muted)}.staff-schedule dd{margin:0;overflow-wrap:anywhere}.cal-hours{display:block;color:var(--green);font-size:11px;margin-bottom:7px}

.google-login{display:flex;justify-content:center;align-items:center;gap:10px;min-height:44px;padding:10px 14px;border:1px solid var(--line);border-radius:7px;text-decoration:none;font-weight:600;background:white}.google-login:hover{background:var(--soft)}.login-alternative{text-align:center;font-size:12px}

.order-summary{min-width:0;width:100%;overflow-wrap:anywhere}.order-items{list-style:none;padding:0;margin:12px 0;display:grid;gap:10px}.order-item{display:grid;gap:3px;padding:8px 0;border-bottom:1px solid var(--line);min-width:0}.order-item:last-child{border-bottom:0}.order-item-name{overflow-wrap:anywhere}.order-item-meta{display:flex;flex-wrap:wrap;gap:4px 18px;font-size:12px}.order-item-meta span{min-width:0;overflow-wrap:anywhere}.order-amounts{display:flex;flex-wrap:wrap;align-items:center;gap:6px 18px;border-top:1px solid var(--line);padding-top:10px}.order-context{margin-top:8px}.control-reasons{max-width:240px}.order-summary .row-meta{flex-wrap:wrap}

.pagination{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:16px}.pagination .note{margin:0}.pagination>span:first-child{margin-right:auto}

/* Source status palette: text and group tooltip remain readable without color. */
.badge.retail-status--gray{background:#f0f2f0;color:#53645b}
.badge.retail-status--amber{background:#fff3dd;color:#875416}
.badge.retail-status--blue{background:#e9f1fc;color:#305b83}
.badge.retail-status--teal{background:#e2f3f3;color:#176369}
.badge.retail-status--green{background:#edf4ed;color:#215b40}
.badge.retail-status--orange{background:#fff0df;color:#90470c}
.badge.retail-status--violet{background:#f1eafb;color:#654090}

.refund-summary{border-top:1px solid var(--line);padding-top:10px}.refund-summary .row-meta{margin-top:6px}.refund-receipt p{overflow-wrap:anywhere}

.notification-filters{align-items:flex-end}.notification-filters label{width:min(100%,360px)}